Privacy Policy

1. Introduction

PassIt.Now, a subsidiary of Perfected Future ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IT certification exam preparation platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password
• Payment Information: Processed by Lemon Squeezy (we don't store card details)
• Profile Data: Study goals, certification targets, exam dates
• Communications: Support tickets, feedback, survey responses

2.2 Automatically Collected Information

• Usage Data: Questions answered, time spent, scores, progress
• Device Information: IP address, browser type, device type, OS
• Cookies: Session cookies, preferences, analytics
• Analytics: Page views, feature usage (via PostHog)

2.3 AI Interaction Data

When you use our AI Tutor (powered by Claude API), we collect:

• Questions you ask the AI
• AI responses and explanations provided
• Feedback on AI helpfulness

3. How We Use Your Information

We use your information to:

• Provide the Service: Create accounts, track progress, generate personalized study plans
• Process Payments: Handle subscriptions and billing
• Personalization: Adapt content to your learning style and weak areas
• Communications: Send important updates, streaks reminders, and progress notifications
• Improvement: Analyze usage patterns to enhance features
• Security: Detect fraud, prevent abuse, protect our platform
• Compliance: Meet legal obligations

4. Information Sharing

We share your information only in these cases:

4.1 Service Providers

• Supabase: Database and authentication
• Vercel: Hosting and deployment
• Lemon Squeezy: Payment processing
• Anthropic (Claude API): AI tutoring features
• PostHog: Analytics

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request.

4.3 Business Transfers

If PassIt.Now is acquired or merged, your information may be transferred to the new entity.

5. Data Retention

We retain your data:

• Active Accounts: As long as your account is active
• Deleted Accounts: Up to 90 days for backup purposes
• Financial Records: 7 years as required by law
• Analytics: Aggregated data retained indefinitely (anonymized)

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request account deletion (subject to legal obligations)
• Export: Download your study data in JSON format
• Opt-Out: Unsubscribe from marketing emails
• Object: Object to certain data processing activities

To exercise these rights, contact us at privacy@passit.now

7. Cookies and Tracking

7.1 Essential Cookies

Required for authentication and core functionality. Cannot be disabled.

7.2 Analytics Cookies

PostHog tracks usage patterns. You can opt-out in your account settings.

7.3 Preference Cookies

Remember your settings (theme, language, etc.).

8. Security

We implement industry-standard security measures:

• HTTPS encryption for all data transmission
• Passwords hashed with bcrypt
• Regular security audits
• Access controls and monitoring
• Secure infrastructure (Supabase, Vercel)

⚠️ No system is 100% secure. We cannot guarantee absolute security but take all reasonable precautions.

9. Children's Privacy

PassIt.Now is not intended for users under 13. We do not knowingly collect data from children. If we discover such data, we will delete it immediately.

10. International Data Transfers

Your data may be processed in Sri Lanka and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

11. Third-Party Links

Our Service may contain links to external sites (e.g., CompTIA official website). We are not responsible for their privacy practices.

12. Changes to Privacy Policy

We may update this policy from time to time. Material changes will be notified via email and in-app notification at least 30 days before taking effect.

13. Contact Us

For privacy-related questions or to exercise your rights: